Overbooking Compensation
What is Overbooking Compensation?
Overbooking compensation is a policy enforced by airlines and hotels to mitigate the inconvenience caused by overbooking, which happens when more tickets or rooms are sold than available. Businesses overbook to maximize occupancy rates, assuming some travelers won’t show up.
When a traveler is denied boarding or lodging due to overbooking, they are entitled to compensation, which can be in the form of cash, vouchers, meal allowances, hotel stays, or rebooking on a later flight. The amount and type of compensation depend on local regulations and the provider’s policies.
Corporate travel managers often negotiate protections for employees in case of overbooking, ensuring that business travelers receive priority rebooking or adequate compensation to minimize disruption.