Hotel Category Rating
What is Hotel Category Rating?
A Hotel Category Rating is a commonly used method to classify hotels based on the range and quality of their facilities, service levels, and overall guest experience. The most recognized system uses stars, where 1-star signifies basic accommodation and 5-star represents luxury offerings. Some travel platforms or organizations also use categories or tiers that align with pricing and perks.
These ratings help both leisure and business travelers make informed decisions about where to stay based on their budget and expectations. While there is no single global standard, most countries and booking platforms follow similar criteria—factoring in elements such as room size, cleanliness, dining options, customer service, and available amenities like gyms or business centers.
In corporate travel, hotel category ratings are often integrated into company travel policies to streamline hotel selection and control expenses. Travel managers use them to set booking guidelines, ensure traveler safety and comfort, and optimize overall travel spend.