trip gain
The Eastern Travels Retaining Top Clients with TripGain
Case Study

The Eastern Travels Retaining Top Clients with TripGain

100%

Retention of existing clients

API

based inventory access

Expanded

Service offerings

4.5/5

Client satisfaction

About Eastern Travels

Region
India
Headquarters
Jamshedpur, India
Company Size
Mid-sized to large TMC
Employee Size
138
Industry
Travel & Tourism
Website
https://www.easterntravels.co.in/

Eastern Travels is a leading travel agency headquartered in Jamshedpur, with a strong presence in East and expanding to the West. With over 138 employees and multiple branches, Eastern Travels has established itself as a trusted travel management partner for India’s largest corporate groups, most notably within the Tata Group.

Existing Approach: Heavily dependent on serving Tata Steel and other Tata Group companies through on-site “implants” and offline fulfillment. 

The Challenge

The Eastern Travels faced many challenges in manual workflows and lack of digital tools, limiting them the ability to scale corporate business

Manual booking and fulfillment processes were inefficient and unable to meet the digital expectations of major clients like Tata Steel.

A featured image for this sectionA featured image for this sectionA featured image for this sectionA featured image for this sectionA featured image for this section
A featured image for this section

Want a detailed look at how TripGain helped Eastern Travels go digital?

See how they moved from manual bookings and offline processes to a smart, self-serve corporate travel platform—there’s more to the story!
Solution Locked: Unlock the full case study to discover how TripGain empowered them to scale faster with zero tech investment.

Related Case Studies

Ozontel x TripGain
Corporate Travel Savings+2
Ozonetel Reduces Travel Costs by 11-13% with TripGain’s Automated T&E Solution
A featured image for this section
Corporate Travel Savings+1
Immuneel Unifies Travel Operations and Cuts Costs with TripGain’s T&E Platform
A featured image for this section
Corporate Travel Savings
Natural Remedies Streamlines International Travel and Cuts Costs with TripGain