trip gain

Upselling In Corporate Travel

What is Upselling in Corporate Travel?

Upselling in corporate travel refers to the process of encouraging business travelers to purchase higher-value travel options beyond their original booking. Examples include upgrading from economy to business class flights, enhancing hotel stays with executive suites, switching to luxury rental cars, or adding services like airport lounge access and priority boarding.

 

For corporate travel managers, upselling needs to align with company travel policies and budgets. Many businesses negotiate corporate rates for premium options, allowing employees to access added comfort and convenience at discounted prices. When managed strategically, upselling can benefit both companies—through improved traveler satisfaction—and suppliers—through increased revenue.

Examples Of Upselling In Corporate Travel
1.
Airline Seat Upgrade
An Airline Offers A Discounted Premium Economy Upgrade At Check-In For A Corporate Traveler.
2.
Hotel Package Enhancement
A Tmc Suggests A Business-Class Hotel Package That Includes Free Breakfast, Wi-Fi, And Meeting Room Access.
3.
Car Rental Upgrade
A Rental Provider Offers An Executive-Tier Vehicle At A Small Additional Fee During A Business Trip.
Frequently Asked Questions About Upselling In Corporate Travel
1.
How does upselling benefit corporate travelers?
It provides added comfort, convenience, and perks—often at corporate-negotiated rates—making business trips more productive.
2.
Does upselling increase travel costs for companies?
If unmanaged, yes. However, when controlled through policies and supplier agreements, it delivers value without excessive costs.
3.
Can travelers use loyalty points for upselling offers?
Yes, many airlines, hotels, and rental companies allow loyalty points or discounts to be applied toward upsells.
4.
Are upsold services reimbursable under corporate travel policies?
It depends on the policy. Some companies reimburse upgrades, while others require pre-approval or restrict non-essential upsells.
5.
How can companies manage upselling in corporate travel?
By setting clear policies, leveraging AI-driven booking tools, and negotiating corporate deals to balance costs with traveler satisfaction.