Upgrade Request

An upgrade request is when a traveler seeks to move from a lower-tier service to a premium option, such as upgrading from economy to business class on flights or from a standard room to a suite in hotels. These requests can be submitted through loyalty programs, airline and hotel platforms, or corporate travel management tools.

Approval depends on several factors, including seat or room availability, loyalty program status, fare class, and company travel policies. Some upgrades are complimentary for elite members, while others require the use of miles, vouchers, or additional payment. In corporate travel, upgrade requests are often restricted to executives, long-haul flights, or trips that fall within negotiated company agreements. 

By managing upgrade requests effectively, both travelers and companies can enhance travel comfort while balancing costs and policies.