Adoption Rate
What is Adoption Rate?
Adoption rate is a critical business metric that tracks how quickly and effectively employees embrace a new system, software, or policy. In corporate travel and expense management, it measures how many employees use the company’s preferred booking tools, automated expense reporting platforms, or policy-driven reimbursement processes.
A high adoption rate indicates successful implementation, increased efficiency, and better compliance with company policies. On the other hand, a low adoption rate suggests resistance to change, poor user experience, or a lack of training and awareness.
Companies often improve adoption rates by offering training sessions, user-friendly interfaces, and incentive programs to encourage employees to engage with new travel and expense management solutions.