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Duty of Care

What is Duty of Care?

Duty of Care is a foundational principle in corporate travel management, emphasizing the employer’s obligation to protect employees while they are traveling for work. This includes everything from providing pre-travel risk assessments to real-time alerts and emergency support. Companies must ensure that their travelers are well-informed and have access to help when needed.

In the travel context, Duty of Care encompasses knowing where employees are, providing timely updates about disruptions, and having a response plan in place in case of political unrest, natural disasters, or health emergencies. A robust Duty of Care policy demonstrates a company's commitment to employee safety and aligns with global compliance regulations.

Modern travel management platforms like TripGain integrate Duty of Care tools that offer travel tracking, risk intelligence, and 24/7 support. These capabilities help organizations manage crises more effectively, build employee trust, and mitigate legal or reputational risks.

Examples of Duty of Care in Corporate Travel and Expense
1.
Real-Time Traveler Tracking
Using TripGain to track the location of employees during international travel in case of emergencies.
2.
Pre-Trip Risk Assessment
Alerting travelers about safety concerns in high-risk destinations before approving their itinerary.
3.
Emergency Support Access
Providing travelers with 24/7 helpline access through the corporate travel app.
Frequently Asked Questions About Duty of Care
1.
Why is Duty of Care important in business travel?
It ensures employee safety, reduces legal liability, and demonstrates the employer's commitment to traveler well-being.
2.
How does a travel management tool like TripGain support Duty of Care?
TripGain provides traveler tracking, alerts, and emergency support features to help companies proactively manage traveler safety.
3.
Is Duty of Care a legal requirement?
In many countries, yes. Employers are legally obligated to ensure a safe working environment, including during travel.
4.
Can Duty of Care improve employee satisfaction?
Absolutely. Knowing their employer prioritizes their safety boosts traveler confidence and loyalty.
5.
What’s the difference between Duty of Care and travel insurance?
Duty of Care involves proactive planning and support, while travel insurance offers financial coverage after an incident occurs.